Last Updated: May 25, 2020
1. Introduction
At eTechSignal (“eTechSignal,” “we,” “us,” or “our”), we take your privacy seriously. This Privacy Notice explains our policies and practices regarding the collection and use of your personal data.
We aim to inform you about the types of personal data we collect, how and why we use your data, and your rights regarding your data. By accessing or using our websites, you agree to this Notice. If you do not agree, please do not use our services.
2. What Data We Collect
We collect data from two main groups: Business Customers and Subscribers.
- Business Customer Data: Name, contact details (phone, email, address), company name, job title, and billing/payment information.
- Subscriber Data: Name, business contact information, company name, and job title. This may come from public sources or be provided directly to us.
3. How We Collect Your Data
- Our Websites: Via web forms (e.g., “Let’s Connect”).
- Direct Contact: Phone calls, emails, or event registrations.
- Third Parties: Publicly available sources.
- Automatic Collection: Via your browser or device (cookies).
4. How We Use Your Data
- Providing services and products you request.
- Responding to inquiries.
- Improving our services and user experience.
- Marketing (with your consent, where required).
- Fraud prevention and security.
- Complying with legal obligations.
5. Legal Basis for Processing (GDPR)
- Contractual Necessity: To perform a contract or take steps to enter one.
- Legal Compliance: To meet legal obligations.
- Legitimate Interests: For our business interests (e.g., customer service, marketing) as long as they do not override your rights.
- Consent: Where you have explicitly agreed to specific processing.
6. How We Share Your Data
- eTechSignal Affiliates (both inside and outside the EEA).
- Third-Party Service Providers (bound by confidentiality).
- Our Customers (only lead information, never sensitive data).
- Law Enforcement (as required by law).
- New Business Owners (in case of a merger or acquisition).
- With Your Consent.
7. Data Retention
We retain your data for as long as necessary to fulfill the purposes outlined in this Notice, or as required by law. You may request deletion at any time.
8. Your Rights
Access
Request a copy of your data.
Correction
Correct inaccurate or incomplete data.
Erasure
Request deletion of your data.
Object / Restrict
Object to or limit our processing.
Portability
Receive your data in a machine‑readable format.
Revoke Consent
Withdraw consent at any time.
To exercise these rights, contact us at info@etechsignal.com or call +1 347 627 0911.
9. Cookies and Automatic Data Collection
We use cookies and similar technologies to improve website performance, analyze user traffic, and monitor user activity. We do not use cookies to identify you personally unless you provide personal data voluntarily.
10. Security
We implement industry-standard security measures, including encryption for sensitive data (e.g., credit card info). However, no method of transmission over the internet is completely secure. You are responsible for keeping your passwords confidential.
Third‑party websites – we are not responsible for their privacy practices.
International transfers – data may be transferred outside the EEA with appropriate safeguards.
Children’s privacy – our services are not directed at children under 16.
11. Complaints & Contact
If you have concerns, you may contact us directly or lodge a complaint with the UK Information Commissioner’s Office (ICO) or your local supervisory authority.
Privacy Notice for California Residents
This addendum applies to residents of California and supplements the main Privacy Policy.
Information We Collect (CCPA)
- Identifiers (e.g., name, email address).
- Customer records (e.g., phone number, billing info).
- Professional or employment-related information.
Disclosures and Sales
We do not disclose personal information for a business purpose. However, we do sell the following categories of personal information to our business customers for their marketing purposes:
- Identity Data
- Customer Records Data
- Professional Data
We do not sell personal information to data brokers.
Your Rights Under CCPA
- Know what personal information we collect, use, and share.
- Delete your personal information (subject to exceptions).
- Opt‑Out of the sale of your personal information.
- Non‑Discrimination: we will not discriminate against you for exercising your rights.
Exercising Your Rights
To exercise your rights, including the right to opt‑out of sales, please contact us using the details below. You may also visit our “Do Not Sell My Personal Information” page. We will respond to verifiable requests within 45 days.